Relax with our 60 day Christmas returns period! Make it personal with our NEW engraving service! Two year warranty!

Once you've placed your order, you will be kept up to date at every stage. Orders are shipped Monday - Friday from Abbott Lyon HQ.

Standard Delivery (Orders over $100)
2-5 Working Days Free
Standard Delivery  (Orders under $100)
2-5 Working Days $10

 

Returns and Exchanges

Over Christmas we extend our returns policy as we know items are being given as gifts.

If you purchase from November 1st - 24th December, you will be able to return your item up until January 10th. Unwanted Christmas gifts can be exchanged for other goods or an Abbott Lyon gift voucher.

If you are returning an item for a refund, we accept items returned to us within 14 days from the date your order was dispatched. If you are returning an item to exchange it, the item must be returned within 30 days from the date your order was dispatched. Items returned outside of these periods may be refunded / exchanged at our discretion - please email us first for confirmation. If you return an item for a refund outside of the 14 day return period and within the 30 day exchange period, you will have the choice to exchange your item or to be issued with store credit to the same value of your returned items. We will cover the cost of your return postage if your item is faulty or you have been sent the wrong item. 

Please get in touch with us to arrange a return or exchange.